Legal

Privacy Policy

Last updated: August 18, 2026

This Privacy Policy describes how Better Home Studio ("Better Home Studio," the "Site," or "we") collects, uses, and discloses your Personal Information when you visit betterhomestudio.co, complete any of our forms, interact with our ads, or engage our services. Better Home Studio is a marketing studio that provides services to home improvement companies. Our work is organized into three stages: (1) branding, identity, and strategy; (2) creation of valuable content; and (3) growth, which includes paid advertising and sales scaling. As part of these services, we may collect and process information from both visitors to our Site and individuals who contact us or respond to our campaigns.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at hello@betterhomestudio.co.

Collecting Personal Information

When you visit the Site or interact with us, we collect certain information about your device, your interaction with the Site, and information necessary to handle your service request. We may also collect additional information if you contact us for support or sales inquiries, or if you respond to one of our ads. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information."

Device information

  • ·Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize it.
  • ·Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels (including the Meta/Facebook pixel). You can adjust your browser settings to refuse cookies, but this may affect the functionality of the Site.
  • ·Disclosure for a business purpose: shared with our service provider Squarespace, which hosts and operates our Site. You can read how Squarespace handles information here: https://www.squarespace.com/privacy.
  • ·Personal Information collected: web browser version, IP address, time zone, cookie information, which pages or services you view, search terms, and how you interact with the Site and our ads.

Information you provide directly

  • ·Purpose of collection: to respond to your inquiries, prepare proposals, provide our services, and communicate with you.
  • ·Source of collection: information you voluntarily provide when you complete forms on our Site, contact us, or submit your details through lead-generation forms hosted on third-party platforms such as Meta/Facebook.
  • ·Personal Information collected: name, company name, email address, phone number, website, and any other information you include in your message or request.

Use of Information

We use the collected information for the following purposes:

  • ·To provide our services: to handle your requests, prepare proposals, and deliver the contracted work across our branding and strategy, content, and growth stages.
  • ·To communicate with you: to respond to your inquiries, provide support, and send you administrative or commercial information related to the services you requested.
  • ·Marketing and advertising: to show you ads and communications we believe may be of interest to you, to measure their performance, and to optimize our campaigns (see Behavioral Advertising).
  • ·To improve our services: to analyze usage patterns and preferences to enhance our website and offerings.

Sharing Personal Information

We value your privacy and do not sell, rent, or trade your personal information with third parties for marketing purposes other than our own. However, we may share your information with trusted service providers who help us operate our website, run our business, or serve you, provided that these parties agree to keep the information confidential. For example: We use Squarespace to host and operate our Site. With respect to the information we collect through the Site, Squarespace acts as our data processor (service provider) and processes it on our instructions. Read more here: https://www.squarespace.com/privacy. We use Meta (Facebook and Instagram) to run our advertising and, where applicable, to capture leads. See the section below for details. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

SMS and Text Messaging

Better Home Studio operates text messaging (SMS/MMS) programs for its own business and on behalf of the brands and properties it markets, including Avila Mall (410-430 E Sample Rd, Pompano Beach, FL 33064) and ArtPanel USA (Miami, FL, nationwide distribution). This section applies to every one of those programs. We only send text messages to a mobile number after the owner of that number gives express written consent, either by checking an unchecked consent box on one of our web forms or by opting in through the chat widget on the relevant brand's page. Consent to receive text messages is never a condition of any purchase, lease, or service. Depending on the program, messages may include replies to your inquiry, appointment and tour scheduling, follow-up, and marketing or promotional messages about the products, services, or available space offered by the brand you contacted.

  • ·No mobile information sharing: we do not sell, rent, or share your mobile phone number or your SMS consent with third parties or affiliates for their marketing or promotional purposes. This applies to all of our text messaging programs, without exception.
  • ·Service providers only: your mobile number is shared only with the vendors that operate the messaging on our behalf, such as our CRM and messaging platform (HighLevel/LeadConnector) and the telecom carriers required to deliver the message. These providers may not use your number for their own marketing.
  • ·Message frequency: frequency varies and depends on your conversation with us. We do not send a fixed number of messages per month.
  • ·Cost: message and data rates may apply. These are charged by your mobile carrier, not by us.
  • ·Opting out: reply STOP to any message to stop receiving texts. You will receive a single confirmation and no further messages from that program.
  • ·Help: reply HELP to any message for assistance, or contact us at hello@betterhomestudio.co.
  • ·Carrier liability: mobile carriers are not liable for delayed or undelivered messages.

Behavioral Advertising

We use your Personal Information to show you ads or marketing communications we believe may be of interest to you, and to measure and optimize our campaigns. Specifically: We run advertising campaigns on Meta's platforms (Facebook and Instagram). To do so, we use Meta tools such as the Meta pixel and lead-generation forms ("Instant Forms"). These tools let us show ads to people who have visited our Site or who are likely to be interested in our services (retargeting and lookalike audiences), measure results, and collect the information you submit when you complete a form within Facebook or Instagram. When you complete one of these forms, Meta shares with us the information you provided (for example, name, email address, and phone number). You can review Meta's Privacy Policy here: https://www.facebook.com/privacy/policy/ and manage your ad preferences from the "Ad Preferences" section of your Meta account. If you do not have a Meta account, or you want to opt out of targeted advertising from multiple providers at once, you can use the opt-out platforms of the Network Advertising Initiative ("NAI") at https://www.networkadvertising.org/choices/ and the Digital Advertising Alliance at https://optout.aboutads.info/, as well as your mobile device's advertising settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Legal Basis (GDPR)

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

  • ·Your consent;
  • ·The performance of the contract between you and Better Home Studio;
  • ·Compliance with our legal obligations;
  • ·To protect your vital interests;
  • ·To perform a task carried out in the public interest;
  • ·Our legitimate interests, which do not override your fundamental rights and freedoms.

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that it be corrected, updated, or erased. To exercise these rights, please contact us using the contact information above. Your Personal Information may be processed and stored by our providers (such as Squarespace and Meta) outside of your country of residence, including in the United States. The entity responsible and the location of processing depend on your region; you can find the details in each provider's privacy policy linked above.

CCPA (California)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to port it to a new service, and to ask that it be corrected, updated, or erased. You also have the right not to be discriminated against for exercising these rights. Please note that the use of advertising tools such as the Meta pixel may be considered a "sale" or "sharing" of personal information under the CCPA, even where no payment is involved. California residents may opt out of this sharing by contacting us at the email above or by adjusting their cookie preferences on our Site. To exercise these rights, or to designate an authorized agent to submit them on your behalf, please contact us at hello@betterhomestudio.co.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the site to remember your actions and preferences, and they help us understand how the site is used. Because our Site runs on Squarespace, you can review the cookies it uses in the Squarespace Cookie Policy (https://www.squarespace.com/cookie-policy) and in Squarespace's list of cookies placed on visitors (https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses). We also use third-party cookies and similar technologies from advertising tools such as the Meta pixel.

Do Not Track

Please note that because there is no consistent industry standard for how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Your Rights

You have the right to:

  • ·Access: request a copy of the personal information we hold about you.
  • ·Correction: request the correction of any inaccurate or incomplete information.
  • ·Deletion: request the deletion of your personal information, subject to certain legal obligations.
  • ·Withdrawal / objection: withdraw your consent or ask us to stop sending you marketing communications at any time, using the unsubscribe link included in our emails or by contacting us directly.

To exercise these rights, please contact us at hello@betterhomestudio.co.

Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new version on this page. We advise you to review it periodically. Changes are effective when they are posted on this page.

Complaints

As noted above, if you would like to make a complaint, please contact us by email using the details in the "Contact" section. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.

Better Home Studio — Creative-Led Growth Partner for Home Improvement Companies
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